Verifying your identity helps make HOMEE safer, reducing scams and bots. Here’s how to make sure your ID and selfie are accepted the first time around.

🪪 Your ID Photo

This must be a clear, un-cropped photo of your government-issued ID. Please note you must be 18+ years old to become a HOMEE user.

✅ Do:

• Use a valid passport, driver’s licence, or national ID
• Place it flat on a surface
• Capture the whole document, including corners
• Use natural light — no glare, no shadows
• Make sure all text is sharp and readable

❌ Don’t:

• Don’t use blurry or dark photos
• Don’t cover details with fingers or objects
• Don’t upload a screenshot or scan
• Make sure your document isn't expired

💡 Tip: Hold your phone steady and double-check the photo before uploading.

🤳 Your Selfie

✅ Do:

• Take a live selfie, not a photo of a photo
• Use a plain, well-lit background
• Keep your face fully visible — no hats, sunglasses, or filters
• Look directly at the camera with a neutral expression

❌ Don’t:

• Don’t include anyone else in the photo
• Don’t use blurry, dark, or filtered photos
• Don’t upload a selfie taken from a screen or printed photo 💡 If this happens, just retake and re-upload. No stress.

📬 Still Need Help? We’re here to support you — feel free to reach out to us hello@homeehq.com 🌟